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Document the Gladly app platform install flow - #202

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Steven Mitchell (smitch5777) wants to merge 1 commit into
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steven/gladly-app-platform-install
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Document the Gladly app platform install flow#202
Steven Mitchell (smitch5777) wants to merge 1 commit into
release/2.2from
steven/gladly-app-platform-install

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@smitch5777 Steven Mitchell (smitch5777) commented Aug 27, 2026

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  • Replace the appcfg CLI install with the Settings → App Developer Tools → Apps → Create Configuration flow, with four screenshots
  • Add prerequisites: Gladly admin, Store ID location, dedicated API token scoped to returns_read/orders_read (+ optional returns_write), return portal URL lookup
  • Document the return status updates and gift card masking settings, the Customer Profile Card, and the Gladly Support form registration
  • Link Gladly's own install guide and rewrite Troubleshooting around the new flow
  • Keep the old CLI steps in a collapsed accordion for existing installs

@smitch5777 Steven Mitchell (smitch5777) added the documentation Improvements or additions to documentation label Aug 27, 2026

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@olsonjb Jacob Olson (olsonjb) Awaiting requested review from olsonjb olsonjb was automatically assigned from redoapp/returns2
@WillsWebsites William Schaefermeyer (WillsWebsites) Awaiting requested review from WillsWebsites WillsWebsites was automatically assigned from redoapp/returns2
@jbrijs Joe Brijs (jbrijs) Awaiting requested review from jbrijs jbrijs was automatically assigned from redoapp/returns2
@stevenjb5M Steven Brown (stevenjb5M) Awaiting requested review from stevenjb5M stevenjb5M was automatically assigned from redoapp/returns2

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